Campaigning residents in Popley are fed up with not having superfast broadband in their homes and have been in contact with the county council over the issue, the Observer learnt last week.
People from the Everest Park housing development met at Councillor Jane Frankum’s house on Wednesday, September 10, to discuss what could be done to improve broadband speeds in the area.
Oliver Colenso, who lives at Lowe gardens in the Linden Homes part of Everest Park, is leading the campaign and said: “We have been trying to get the developers to do something about it for some time.
“I was promised superfast broadband before I moved in but nothing has happened and the developers claim it has nothing to do with them.
“I would work from home more if I could but it is too difficult.”
Everest Park, a development of 401 properties, is one of only a small number of areas in the town left without fibre based broadband.
In other surrounding properties in Basingstoke, Internet has speeds between 78mbps and 150mbps.
However, at Everest Park, speeds are just between two and four mbps.
Cllr Jane Frankum, of Popley West, said: “As a county councillor I will be bringing up the subject to Hampshire County Council and seeing how much more assistance we can give to urban areas.
“The county council seems concentrated on giving superfast broadband to rural areas. However, urban areas are being forgotten.
“A lot still needs to be done and we need a speedy solution.”
Councillor David Potter, of Popley East, said: “People have moved in expecting reasonably good broadband but are being denied good services.
“Taylor Wimpey have frankly been dishonest with residents.
“It is a huge disadvantage for people who live on the development, especially those who want to work from home.”
Mr Colenso who moved into the development in 2013, revealed that Taylor Wimpey claim the Internet speed has nothing to do with them.
But he says it could have been easy to get in touch with Openreach, which manages BT’s access network, to install a fibre service – which would cost around £30,000.
In 2010, Openreach upgraded most of Basingstoke so it could support fibre broadband but Everest Park – one of the newest developments in town – remains one of the few areas with no fibre service available.
According to Mr Colenso, no indication has been given about when the broadband could be installed.
A total of 91 households out of 401 are registered to support the campaign. Mr Colenso is urging more residents in the development to sign up at fibre.everestpark.org.uk/register.